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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicholas Cardot

July 16, 2026

5  out of  5
rating by Nicholas Cardot
"We've worked with Jennifer Creed and her team for a little over four years now. Jennifer, Ruth, and the other members of the team have always taken great care of us. Same or better rates as the online anonymous competition, plus I can call or walk in and they have someone taking care of me within seconds. No AI computer system. No queues. Just real folks who are friendly and ready to help the minute you need it."
We responded:
"Hey Nicholas, we are so thankful for your loyalty; we work hard to treat our customers like family. We love that you value our personal touch and we are always a phone call, text or visit away. Sometimes in today’s technology-driven world we can lose sight of what’s most important and that’s relationships! We appreciate you! -Jennifer"
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Bobbie

July 12, 2026

5  out of  5
rating by Bobbie
"I cannot recommend Jennifer Creed highly enough. We recently navigated a very high-stress situation, and Jennifer went above and beyond to support us. She is not only incredibly knowledgeable and professional, but she is also a genuinely kind person who treats her clients as people, not just numbers.
In a time where true customer service is hard to find, Jennifer demonstrated the highest level of integrity and advocacy. She took the time to listen, offered clear guidance, and stood by us when we needed help the most. She has earned our business for life, and we will absolutely be reaching out to her for all of our future insurance needs. If you are looking for someone who will treat you with respect, honesty, and care, look no further."
We responded:
"Wow Bobbie, thank you so much for your incredibly kind words! Reading your review truly means the world to me. It was an honor to be there for you during a stressful time and I’m so grateful you trusted me to help guide you through it.

Moments like these are exactly why I love what I do. Insurance isn’t just about the policies- it’s people, relationships and being there when it matters most! Knowing we’ve earned your confidence is the greatest compliment I could receive. I look forward to working with you in the future. -Jennifer"
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Derrick Fontes

July 10, 2026

5  out of  5
rating by Derrick Fontes
"Jennifer did an outstanding job helping me with both my auto and homeowners insurance. She made the transition from my previous insurance company to my new policy completely smooth and stress-free. She was incredibly efficient, knowledgeable, and always willing to answer my questions. On top of that, she was genuinely kind and a pleasure to work with. I highly recommend Jennifer to anyone looking for an insurance agent who truly cares about her clients."
We responded:
"Hey Derrick, thank you so much for your kind words! It’s truly a privilege to insure you and your family. We’re so grateful for the trust you’ve placed in our team.
Thank you for choosing us to protect what matters most - we appreciate your support and look forward to being here for you for many years to come! -Jennifer"
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Phyllis Sanders

July 4, 2026

5  out of  5
rating by Phyllis Sanders
"Working with Ruth M. at State Farm was both pleasant and professional. When I believed that the new coverage was overpriced, Ruth made adjustments and I remained with State Farm. She has great hospitality and follow-up skills."
We responded:
"Hey Phyllis, thanks so much for sharing your experience with Ruth and our State Farm agency! While we can’t always control our rates, we can always have a conversation to discuss coverages to find the best fit. We appreciate your business and your loyalty and look forward to working with you for years to come! -Jennifer
"
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Matthew Shaffer

July 2, 2026

5  out of  5
rating by Matthew Shaffer
"I switch to State Farm for a much lower rate. Ruth was so helpful and made the process quick and easy!"
We responded:
"Matthew, thanks so much for your wonderful review! We’re thrilled we could help you save money while making the switch to State Farm simple and stress-free. Ruth truly enjoys helping our customers find the right coverage and she’ll be so happy to hear your kind
words. We appreciate you trusting our agency and look forward to being here whenever you need us. Welcome to the family! -Jennifer"
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Kate Wagner

June 26, 2026

5  out of  5
rating by Kate Wagner
"We are so happy with the service from Ruth at Jennifer Creed's agency! She is polite, professional and very helpful! Would highly recommend! Thank you, Ruth!"
We responded:
"Hey Kate, thank you for the great review! We’re so happy to hear Ruth at Jennifer Creed’s agency provided such polite, professional, and helpful service. We truly appreciate your recommendation and your trust with your property and general liability insurance. Thanks again, and please reach out anytime you need assistance! ~Jennifer"
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Richard Cohen

June 26, 2026

5  out of  5
rating by Richard Cohen
"Grant was awesome! He answered all of my questions and was incredibly patient and knowledgeable. I would highly recommend getting in contact with him for insurance."
We responded:
"Hi Richard, thank you for the fantastic review! We’re so glad Grant was able to answer all your questions and provide such patient, knowledgeable support. We truly appreciate your recommendation and your trust with both your property and vehicle insurance—please reach out anytime you need help. ~Jennifer"
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deborah lee

June 24, 2026

5  out of  5
rating by deborah lee
"I recently relocated from out of state and needed a new insurance agent, and I’m so glad I found Jennifer Creed’s State Farm Insurance office. Ruth McLemore was wonderful—friendly, responsive, knowledgeable, and so helpful. She made the process smooth and stress-free, answered all my questions, and gave me confidence that I was in great hands. Highly recommend Ruth and Jennifer Creed’s office!"
We responded:
"Hey Deborah, thank you so much for your wonderful review and for sharing your experience! We are so lucky to have Ruth on our team and I'm thrilled to hear that she was friendly, responsive, knowledgeable, and able to make your transition to a new vehicle insurance policy smooth and stress-free. Welcome to the area—and we truly appreciate your trust in Jennifer Creed’s State Farm office. We’re here for you anytime you need assistance. ~Jennifer"
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Gregg Varnadore

June 24, 2026

5  out of  5
rating by Gregg Varnadore
"Ruth is great, very helpful! Highly recommend giving her a call. I needed a quote and she helped me out, extremely polite and professional."
We responded:
"Hey Gregg, thank you so much for the kind review! We’re thrilled to hear Ruth was helpful, polite, and professional while assisting you with your quote. We truly appreciate your recommendation—please don’t hesitate to reach out anytime you need assistance. ~Jennifer"
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Chris Lillis

June 22, 2026

5  out of  5
rating by Chris Lillis
"The office seamlessly helped me change over my policy from another state. The process was simple, and the office is prompt and extremely courteous!"
We responded:
"Hey Chris, welcome to South Carolina! Thank you so much for your great review! We’re glad we were able to seamlessly help you change over your insurance policy from another state. It’s wonderful to hear the process was simple, and that our team was prompt and courteous. We truly appreciate your trust—please reach out anytime you need assistance. ~Jennifer"
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Willa Batie

June 18, 2026

5  out of  5
rating by Willa Batie
"Grant helped me get an affordable quote. He was very knowledgeable and patient, making sure I understood everything. Great experience."
We responded:
"Hi Willa, thanks so much for your review! We’re so lucky to have Grant on our team and I'm happy he was able to help you find great, affordable vehicle insurance. It means a lot that you felt he was knowledgeable and patient—your understanding is important to us. We truly appreciate your business and hope to be here for you anytime you need help. ~Jennifer"
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Heather Hersey

June 16, 2026

5  out of  5
rating by Heather Hersey
"Grant was awesome he helped me make my payment and it was a very smooth transaction"
We responded:
"Hey Heather, we’re glad to hear your experience was so seamless. Grant truly helped make the payment process quick and easy—thank you for the kind review! ~Jennifer

"
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Kathy Kline

June 8, 2026

5  out of  5
rating by Kathy Kline
"Grant was so helpful and answered my questions quickly and professionally!"
We responded:
"Hey Kathy, thank you so much for your kind review! We’re glad Grant was able to help you quickly and professionally with your vehicle insurance questions. We truly appreciate your trust—please don’t hesitate to reach out if you need anything else in the future. ~Jennifer"
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Aqua Hicks

June 5, 2026

5  out of  5
rating by Aqua Hicks
"They are always helpful and friendly. Great staff. Customer service is wonderful!"
We responded:
"Aqua, thank you so much for your kind words! We're thrilled to hear that our team’s helpfulness and friendliness made your experience a great one. Your support truly motivates us to keep delivering the best service possible. We look forward to assisting you again soon! ~Jennifer"
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James Lusk

June 4, 2026

5  out of  5
rating by James Lusk
"Exactly service and courteous"
We responded:
"Hey James, thanks so much for your great review. As always, it's such a pleasure working with you and your family for your vehicle and property insurance. We pride ourselves on treating our customers like family! Thanks for your loyalty! ~Jennifer"
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Alexander Wilson

June 3, 2026

5  out of  5
rating by Alexander Wilson
"Grant Normally Takes My Call In Payments And Is Very Courteous And Kind When Doing So, Always Polite And Does What Needs To Be Done After The Payments Go Through To Send Me My Paid Billing Statement Via Text Message Or Gmail, I Suggest You Give Them A Call Jennifer Creed And Grant Will Take Care Of Your Insurance Needs!!!"
We responded:
"Hey Alexander, thanks so much for the 5* review! It's always a pleasure chatting with you each month. We appreciate your business and look forward to working with you for many years to come. Talk to you soon! ~Jennifer"
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Chris Eagle

May 5, 2026

5  out of  5
rating by Chris Eagle
"Grant was very informative and helpful, made the process quick and easy."
We responded:
"Chris, thanks so much for your review! We enjoy taking care of you and your family’s insurance. We’re lucky to have Grant on our team! Please reach out if you need anything ~Jennifer"
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Betty Manning

April 30, 2026

5  out of  5
rating by Betty Manning
"It’s always a pleasure to call to make my payment by phone because I’m always treated like family."
We responded:
"Hey Betty, your review really touches my heart! We always strive to treat our customers like family. We appreciate you! ~Jennifer"
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Beverly Josey

April 20, 2026

5  out of  5
rating by Beverly Josey
"They were very helpful and had a great attitude. So I am glad that Gerrie Hogans refer me to them."
We responded:
"Hey Beverly, thank you so much! We strive to make everyone feel welcome and we are so thankful for Gerrie for referring you to us. We look forward to helping you with all of your insurance needs. ~Jennifer "
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Tracy Humphries

March 31, 2026

5  out of  5
rating by Tracy Humphries
"Grant has been so polite and helps me in any way possible"
We responded:
"Hey Tracy, we really appreciate your kind words. We are lucky to have Grant on our team. We are all here to help if you need anything! ~Jennifer"
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Miss One of A Kind

March 30, 2026

5  out of  5
rating by Miss One of A Kind
"Highly recommend them! Grant is always super helpful."
We responded:
"Thanks so much for your kind words! We will continue to work hard to meet your insurance needs and are so thankful for you! ~Jennifer"
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Susan Branham

March 7, 2026

5  out of  5
rating by Susan Branham
"I came in talked to a nice young lady Ruth. I now have Homeowners and Auto Insurance with State Farm. Thank you so much!! Great service!"
We responded:
"Hi Susan, thanks so much for taking the time to say your kind words. We are so lucky to have Ruth on our team! We look forward to working with you for all of your insurance needs! ~Jennifer"
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Alyssa Zobel

March 6, 2026

5  out of  5
rating by Alyssa Zobel
"Jennifer is great!!! She helped right away especially since I just moved to the area!! Thank you Jennifer!!"
We responded:
"Thank you so much for taking the time to share your positive insurance review, Alyssa!"
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Caroline Baker

January 29, 2026

5  out of  5
rating by Caroline Baker
"Ruth is great and very helpful! Highly recommend her!"
We responded:
"HI Caroline, thank you for your kind words! We’re so glad to hear that Ruth provided you with great and helpful service. We truly appreciate your recommendation and are here if you ever need anything in the future! ~Jennifer"
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Sage Russo

January 29, 2026

5  out of  5
rating by Sage Russo
"We spoke to Ruth about a quote and she was extremely helpful once again! She made the process very smooth and we got an amazing price compared to most. I definitely recommend speaking to Ruth if you're interested in using their services."
We responded:
"Hi Sage, thanks so much for your kind words. We are lucky to have Ruth on our team! Thank you for trusting us with your insurance! We’re here for you if you need anything at all. ~Jennifer"