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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Etienne Waite

September 3, 2025

5  out of  5
rating by Etienne Waite
"Wow. Thank you Grant for making getting home insurance the opposite of a nightmare. Your confidence helped me feel the same way about choosing you guys for my new home. Thanks again brother for your time!"
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Mike Carter

August 28, 2025

5  out of  5
rating by Mike Carter
"Always the best service. They help me with what I need and it is fast and easy."
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DiAndra Gadson

August 25, 2025

5  out of  5
rating by DiAndra Gadson
"I had a great experience with Jennifer Creed and staff. Their service was incredibly fast and efficient. The team was responsive, professional and made sure the whole process was smooth. Highly recommend!"
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Iasia Webster

August 21, 2025

5  out of  5
rating by Iasia Webster
"Ruth was absolutely helpful and kind!! She helped me turn back on my insurance !! She ensured me a call back and I got it !! We need more people like Ruth !!!"
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Taylor Williams

August 21, 2025

5  out of  5
rating by Taylor Williams
"Grant helped me with a great quote today, he was so kind and helpful! Couldn’t have asked for a smoother, more pleasant experience! Thanks a bunch!"
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Blue eyes Blue eyes

August 20, 2025

5  out of  5
rating by Blue eyes Blue eyes
"Dropped my auto insurance rate by a 1/3rd . I was in and out the door with a new auto policy in 10 minutes"
We responded:
"Thanks so much for the review! We are so appreciative of your business and look forward to partnering with you on your new auto policy. ~Jennifer"
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Vanessa Gidron-Wall

August 19, 2025

5  out of  5
rating by Vanessa Gidron-Wall
"State Farm: Jennifer Creed and the staff in the office has been great having had a part of my life they take the time to explain and No Questions is NEVER a dumb question, they will call you back as they say would, they have looked for discounts and made suggestions on many things to help me financially with service. My parents been with Jennifer Creed for years before me and she has become a family friend. I have a co-worker to her office and she has been happy with service from all of them .I give them 💯 on making you feel welcome and their glad to see you. Home insurance Vehicle insurance and Life insurance is all available."
We responded:
"Vanessa, thank you so much for sharing your wonderful experience with Jennifer Creed and the State Farm team! It’s always our goal to take time to explain everything clearly and treat every question with care. Our dedication to following up, finding discounts, and offering helpful suggestions truly shows our commitment to excellent service. I’m honored to become a trusted family friend over the years, as your family is dear to my heart! Your recommendation means a lot, and it’s fantastic that your co-worker has had a positive experience as well. We are so happy to provide home, vehicle, and life insurance to you and your family. Thanks again for your kind words! ~Jennifer"
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Tim Sumpter

August 15, 2025

5  out of  5
rating by Tim Sumpter
"Jennifer Creed State Farm has always provided me exceptional service and great pricing for my insurance coverage. Her company always provides me the true facts and what is best for the coverage I am seeking. I recommend Jennifer Creed State Farm coverage for any Business or Personal coverage."
We responded:
"Hey Tim, thank you for your wonderful recommendation! We're so glad to hear that our team consistently delivers exceptional service and honest advice tailored to your needs. Providing great coverage at the right price is our priority, whether for business or personal insurance. We truly appreciate your trust and look forward to continuing to support you! ~Jennifer"
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SKIP S

August 6, 2025

5  out of  5
rating by SKIP S
"The folks at state farm we’re very helpful and I appreciate the care they took with me"
We responded:
"Skip, thank you so much for your kind words! We're thrilled to hear that our State Farm team took great care of you and made your experience a positive one. Your trust means a lot to us, and we're always here to help keep you and your vehicle protected. Drive safe and know we've got your back! ~Jennifer"
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Cameron Boykin

August 1, 2025

5  out of  5
rating by Cameron Boykin
"Super nice, been with state farm awhile definitely recommend"
We responded:
"Thank you so much, Cameron! We're glad to hear you've had a positive experience with State Farm over the years. Your recommendation means a lot to us, and we're here to continue providing you with excellent service whenever you need it! ~Jennifer"
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Karen Sweet

July 31, 2025

5  out of  5
rating by Karen Sweet
"Jennifer was so kind and professional!! She was quick to respond to my request for assistance! I would highly recommend !!"
We responded:
"Thank you so much, Karen! We're thrilled to hear that we provided you with quick and professional assistance. Your recommendation means a lot to us! We look forward to helping you again in the future. ~Jennifer"
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Stephanie Fowler

July 29, 2025

5  out of  5
rating by Stephanie Fowler
"Thanks Blake! He was super helpful and patient with me. It was a pleasure working with him!"
We responded:
"Stephanie, thank you for your wonderful feedback! We're so glad Blake could assist you with patience and helpfulness. It’s great to hear you found our prices reasonable too! We appreciate you choosing us for your vehicle insurance needs and look forward to serving you again. Safe travels! ~Jennifer"
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Aqua Hicks

July 28, 2025

5  out of  5
rating by Aqua Hicks
"They are always helpful and friendly. Great staff"
We responded:
"Aqua, thank you so much for your kind words! We're thrilled to hear that our team’s helpfulness and friendliness made your experience a great one. Your support truly motivates us to keep delivering the best service possible. We look forward to assisting you again soon! ~Jennifer"
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Edna Jordan

July 23, 2025

5  out of  5
rating by Edna Jordan
"We really appreciate all of you at creed state farm the best insurance company I'll always keep my insurance with ya'll love every one there mrs.jennifer is awesome.thank you soooooo much ❤️"
We responded:
"Edna, you are so kind and we appreciate your loyalty! We’re thrilled to hear that you love working with all of us at Jennifer Creed State Farm. It means a lot to us to have your trust and support. We look forward to continuing to take great care of your insurance needs! ~Jennifer"
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Lawton Swann

July 22, 2025

5  out of  5
rating by Lawton Swann
"Grant did a great job helping me add my son to our policy! Very knowledgable."
We responded:
"Thank you so much for your kind words, Lawton! I'm glad Grant was able to quickly assist you with adding your son to your policy. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! ~Jennifer"
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Rita Shipman

July 17, 2025

5  out of  5
rating by Rita Shipman
"Jennifer Creed and her agents are very friendly and helpful. I wrecked my 2004 Avalon in April and I had to rent a car. My insurance covered it. I had to change my insurance twice in the last two months and they immediately adjusted my insurance policy to reflect the changes. They are quick to react and very empathetic. I highly recommend them. I have been with them for years, and I am well pleased with their service."
We responded:
"Hey Rita, thank you so much for your heartfelt review! We're glad to hear that my team & I have been friendly, helpful, and responsive throughout your experience. It's great that we could assist you quickly after your accident and make the insurance adjustments seamless. We truly appreciate your long-term trust and recommendation. Please don’t hesitate to reach out if you need anything else—we’re always here to support you! ~Jennifer"
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April Harvin

July 15, 2025

5  out of  5
rating by April Harvin
"Grant took such great care of me! He made the process of getting insurance so easy. Highly recommend."
We responded:
"Hey April, Thank you so much for your kind words! We're thrilled to hear that Grant made the insurance process easy and took great care of you. Your recommendation means a lot to us! If you ever need any further assistance, we're here to help. ~Jennifer"
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Amanda Hulbert

July 15, 2025

5  out of  5
rating by Amanda Hulbert
"I've been with Jennifer Creed State Farm since December 2018. I can not say enough about the staff at Jennifer Creed State Farm, other than their customer service is top notch! Back when the hurricane came through, we had major damage to our roof. I called Ms. Jennifer and she calmed me down lol and walked me through the process. Ms. Jennifer helped me with my claim because I was not assigned a Claim Specialist and I had not been through this process prior to this. She was kind enough to walk me through what to expect and made sure to give me pointers on what works and doesn't work etc. All while she was sick and on the edge of losing her voice. 10 stars if that were possible. This month, July 2025, I had a chip in my windshield, and with the heat, it finally cracked 😫. I called my agent's office to ask for a reference, Grant didn't hesitate and gave me 3 to choose from. I was able to schedule mobile service and my windshield was replaced, quick fast in a hurry! Thanks again Jennifer and Grant!"
We responded:
"Amanda, thank you for your patience as you could barely hear me, LOL!! Being in an auto accident is no fun, the least I can do is try to help get you back on the road as painlessly and quickly as possible. Thank you for your business and for your support. ~Jennifer"
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Teihara Jace

July 3, 2025

5  out of  5
rating by Teihara Jace
"I’ve been with Jennifer Creed at State Farm for over 4 years now, and it has been great. She’s professional, responsive, and always takes the time to explain things clearly. She’s also willing to work with my needs and is very flexible; even helping me out last minute when I needed it most. I called today, spoke with Ruth at the front desk, and she passed my info along to Jennifer. I had my vehicle insured in a day with no hassle at all. I really appreciate Jennifer and her team! Thank y’all!!"
We responded:
"Hey Teihara, thank you so much for your wonderful review and continued trust over the past four years! We're delighted to hear that our entire team has been able to provide you with professional, responsive, and flexible service. It's our pleasure to assist you, especially during those last-minute moments. We truly appreciate your kind words and look forward to serving you for many years to come. Thanks again!"
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Appollonia Prescod

June 30, 2025

5  out of  5
rating by Appollonia Prescod
"Always responsive and professional"
We responded:
"Thank you so much for your kind words! We're glad to hear you found our team responsive and professional. We appreciate your business and your support!"
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Victoria Onufrik

June 26, 2025

5  out of  5
rating by Victoria Onufrik
"Grant was an exceptional help with my claim. He was articulate, professional, and incredibly thorough. His support made a stressful situation much easier to handle. Highly recommend his assistance!"
We responded:
"Victoria, thank you so much for the kind words and please call me Jennifer, Mrs. Creed sounds so formal :-) It's my pleasure to help you with your claim and one of the things I love most is helping young couples plan and protect their future. I look forward to meeting with you again soon and celebrating this awesome time in your life! ~Jennifer"
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Michael Trinkley

June 16, 2025

5  out of  5
rating by Michael Trinkley
"Always positive; representatives are kind, knowledgeable, and available. I have had my life insurance with them for 50+ years."
We responded:
"Michael, thank you so much for your wonderful review and for trusting us with your life insurance for over 50 years! We’re thrilled to hear that our team’s positivity, kindness, and knowledge have made a lasting impression. Your loyalty means the world to us, and we look forward to continuing to serve you for many years to come!"
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Latasha Hutcherson

June 5, 2025

5  out of  5
rating by Latasha Hutcherson
"Blake did amazing job giving me the best service for my car insurance"
We responded:
"Latasha, thank you for sharing your experience! We're glad to hear that Blake provided you with excellent service for your car insurance. We'll be sure to pass along your kind words to him! If you ever need anything else, don't hesitate to reach out."
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Ashley Jones

June 4, 2025

5  out of  5
rating by Ashley Jones
"Ruth was very helpful! She answered all of my questions very thoroughly. I didn’t end up going with State Farm, but she was awesome!!"
We responded:
"Ashley, thank you for your kind words about Ruth! We're glad she was able to assist you and provide thorough answers to your questions. Even though you didn’t choose State Farm this time, we truly appreciate you considering us and hope to have the opportunity to serve you in the future!"
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Della Sullivan

June 3, 2025

5  out of  5
rating by Della Sullivan
"Nice friendly helpful staff"
We responded:
"Hi Della, thank you so much for taking the time to provide a 5* review! We are so happy to help with your auto insurance and your renter's insurance. We appreciate you! ~Jennifer"